✅ PRIVACY POLICY — Optyverse Social

Last Updated: 20 November 2025

Optyverse Social (“we”, “our”, “us”) operates the white-label social media management and AI automation platform owned by Optywise Business Solutions LLP, Pune, India. We are committed to protecting your privacy.

1. Information We Collect

A. Account Information

• Name

• Email address

• Phone number

• Company name

• Password (encrypted)

B. Billing Information

• Payment method

• Billing details

• Transaction history

(Processed securely by third-party payment gateways)

C. Social Media Connections

When you connect accounts (Facebook, Instagram, LinkedIn, YouTube, TikTok, Twitter/X, etc.), we collect:

• Access tokens

• Public profile information

• Permissions granted

• Content you upload or publish via the Platform

We never store your actual social media passwords.

D. Generated Content

• AI-generated text, captions, suggestions

• Uploaded media files

• Scheduled posts

E. Usage Data

• Device & browser data

• IP address

• Logs of actions performed on the Platform

• Preferences and settings

F. Cookies

We use cookies for login sessions, analytics, and improving user experience.

2. How We Use Your Information

We use your data to:

• Provide and maintain the Platform

• Authenticate your access

• Connect to social media APIs

• Improve AI features

• Customize your dashboard

• Send necessary updates or service notifications

• Prevent fraud and ensure security

• Analyze usage and performance

We never sell user data.

3. Sharing of Data

We may share your data with:

A. Third-Party Service Providers

• Payment processors

• AI model providers

• Cloud storage providers

• Analytics tools

• Social media networks (via APIs)

B. Legal Requirements

We may disclose data when required by law or to protect our legal rights.

We do not sell or rent your personal information to advertisers or data brokers.

4. AI-Generated Content & Data Processing

AI features may use third-party AI models. Your prompts, text, or content may be processed by these providers to generate output.

We take steps to anonymize or minimize data where possible.

5. Data Retention

We retain user data for as long as the account is active or required for business purposes.

Upon account deletion:

• Social media tokens are revoked

• Content is permanently removed

• Billing records may be stored for legal compliance

6. Data Security

We use industry-standard security practices including:

• SSL encryption

• Secured servers

• Token-based authentication

• Regular security audits

However, no system is 100% secure.

7. Your Rights

You can:

• Access your personal data

• Edit or update information

• Delete your account

• Revoke platform permissions

• Opt out of marketing emails

Requests can be made via support@optywise.com.

8. International Data Transfers

Your data may be processed on servers located outside India depending on hosting providers and AI processors.

By using the Platform, you consent to such transfers.

9. Children’s Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

Updates may be made periodically. Continued use after updates indicates acceptance.

11. Contact

For privacy-related questions:

Optywise Business Solutions LLP
Pune, Maharashtra, India
Email: consulting@optywise.com